At 1xbe, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the 1xbe platform, why we collect it, how we use it, and what rights you have over your own information. We've written this to be as clear and straightforward as possible.
Our Commitment
1xbe does not sell your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, verify your identity, and keep the platform secure. That's it — no hidden data sharing, no surprises.
Six things every 1xbe player should know about how their data is handled on our platform.
All personal data stored by 1xbe is protected using industry-standard encryption. Your account details, payment information, and identity documents are stored securely and are never accessible to unauthorised parties.
1xbe will never sell, rent, or trade your personal information to third-party marketers. The data you provide when registering on 1xbe stays within the 1xbe ecosystem and is used only for the purposes described in this policy.
Identity verification on 1xbe is handled securely. Documents you submit for KYC are reviewed by authorised staff only and are stored with the same level of encryption as all other personal data on the platform.
Your bKash, Nagad, and Rocket account details are used solely for processing deposits and withdrawals on 1xbe. Payment data is handled through secure, encrypted channels and is never stored in plain text on our servers.
1xbe players have the right to access, correct, and request deletion of their personal data. If you want to know what data 1xbe holds about you, or if you want to update or remove it, our support team can help you exercise these rights.
1xbe uses cookies to keep you logged in, remember your preferences, and analyse platform performance. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy applies to all users of the 1xbe platform, including the website at https://1xbe.app and the 1xbe mobile app. It explains how 1xbe collects, uses, stores, and protects your personal data, and what rights you have in relation to that data.
By registering an account on 1xbe or using any part of the 1xbe platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 1xbe handles personal data, please do not register or continue using the platform.
1xbe is committed to handling your personal data responsibly. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate technical and organisational measures. This policy is written in plain language because we believe you deserve to understand exactly what happens to your data — not just receive a document full of legal jargon.
Who this policy applies to: This Privacy Policy applies to all registered players on 1xbe, visitors to the 1xbe website, and users of the 1xbe mobile app, regardless of whether they have completed registration or made a deposit.
1xbe collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the website and app, and from third parties where required for verification purposes. Here is a breakdown of the categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Payment Data | b Kash/Nagad/Rocket number, transaction IDs | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via platform analytics |
| Document Data | Copies of national ID, proof of address, payment screenshots | KYC verification process |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
1xbe does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to a responsible gaming request (for example, if you request self-exclusion and provide context about a health condition). In such cases, the data is handled with the highest level of care and confidentiality.
1xbe uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent. The main purposes for which 1xbe processes your personal data are:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from 1xbe, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting 1xbe support directly. Opting out of marketing will not affect your ability to use the platform.
1xbe processes your personal data on the following legal grounds, depending on the purpose of the processing:
1xbe does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
Third-party processors: All third parties who process data on behalf of 1xbe are required to handle that data in accordance with applicable data protection laws and are bound by contractual obligations to protect your information.
1xbe uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help us provide a better experience on the 1xbe platform. Here is how we use them:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 1xbe platform. 1xbe does not use cookies to track your activity on other websites.
1xbe retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specific retention periods are as follows:
After the applicable retention period, your data is securely deleted or anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to you personally.
As a 1xbe player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 1xbe support at [email protected]. We will respond to all requests within 30 days.
Request a copy of all personal data 1xbe holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data held by 1xbe about you.
Request deletion of your personal data where there is no longer a legitimate reason for 1xbe to hold it, subject to legal retention requirements.
Request that 1xbe restricts the processing of your data in certain circumstances, for example while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to 1xbe processing your data for direct marketing purposes or on the basis of legitimate interests, where your rights override those interests.
1xbe takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your 1xbe account has been compromised, please contact our support team immediately. In the event of a data breach that affects your rights and freedoms, 1xbe will notify you as required by applicable law.
Security Tip: Never share your 1xbe password with anyone, including 1xbe support staff. We will never ask for your password. Use a strong, unique password for your 1xbe account and enable two-factor authentication if available.
The 1xbe platform is strictly for adults aged 18 and over. 1xbe does not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned to the original payment method where possible.
If you believe that a minor has registered on 1xbe or that 1xbe has inadvertently collected data from a minor, please contact us immediately at [email protected] so we can take appropriate action.
1xbe may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify registered players by email and display a prominent notice on the 1xbe platform.
The date at the top of this page indicates when the policy was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how 1xbe protects your data. Continued use of the 1xbe platform after a policy update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1xbe handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.
Data complaints: If you are not satisfied with how 1xbe has handled your personal data or a privacy request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We would always prefer to resolve concerns directly, so please contact us first.
Now you know exactly how 1xbe handles your personal data, you can register with confidence. Create your free account in under two minutes and start playing with instant bKash and Nagad deposits.
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