Legal

1xbe Terms and Conditions

These Terms and Conditions govern your use of the 1xbe platform. Please read them carefully before registering or placing any bets. By creating an account on 1xbe, you confirm that you have read, understood, and agreed to everything set out here.

Last Updated: January 2025 Language: English Applies to: All 1xbe Players

Important Notice
You must be 18 years of age or older to register and play on 1xbe. If you do not meet the age requirement, please do not proceed with registration. 1xbe takes age verification seriously and reserves the right to request proof of age at any time.


Quick Summary

Key Points from the 1xbe Terms

A plain-language overview of the most important rules. The full terms follow below — please read those too.

One Account Per Player

Each player is permitted one 1xbe account only. Creating multiple accounts to claim bonuses or circumvent restrictions is a violation of these terms and will result in account suspension and forfeiture of funds.

Bonus Wagering Requirements

All bonuses on 1xbe are subject to wagering requirements before withdrawal is permitted. The specific requirements for each bonus are stated clearly at the time the bonus is offered. Bonus funds cannot be withdrawn directly.

Withdrawal Verification

1xbe requires identity verification before processing withdrawals. This is a standard anti-fraud measure. Players who complete verification promptly experience the fastest withdrawal processing times on the platform.

Prohibited Activities

Fraud, collusion, use of automated betting software, and any attempt to exploit technical errors are strictly prohibited on 1xbe. Accounts found engaging in these activities will be closed and balances forfeited.

Responsible Gaming Tools

1xbe provides deposit limits, session controls, and self-exclusion options. Players are encouraged to use these tools. If you feel your gaming is becoming a problem, contact 1xbe support or visit our Responsible Gaming page.

Terms May Be Updated

1xbe reserves the right to update these Terms and Conditions at any time. Players will be notified of material changes. Continued use of the 1xbe platform after an update constitutes acceptance of the revised terms.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 1xbe ("we", "us", "the platform"). By accessing the 1xbe website at https://1xbe.app, downloading the 1xbe app, registering an account, or placing any bet or wager on the platform, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the 1xbe platform. Continued use of 1xbe following any update to these Terms constitutes your acceptance of the revised version. We recommend bookmarking this page and checking it periodically for updates.

Plain language note: These Terms exist to protect both you and 1xbe. They set out what you can expect from us and what we expect from you. Reading them fully before you start playing is genuinely worth your time.

02 Eligibility

To register and play on 1xbe, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing 1xbe from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of an employee of 1xbe or any of its affiliated companies.
  • You must not have been previously excluded or banned from the 1xbe platform.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

1xbe reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method where possible.

Age Verification: 1xbe takes underage gambling seriously. We use verification procedures to confirm player ages and will not hesitate to close accounts where age requirements are not met. If you are under 18, please do not attempt to register on 1xbe.

03 Account Registration

Each player may hold only one account on 1xbe. Creating duplicate accounts — whether under the same name, the same payment method, the same device, or the same IP address — is a violation of these Terms. 1xbe uses automated and manual systems to detect duplicate accounts.

When registering on 1xbe, you agree to provide accurate, complete, and current information. This includes your full legal name, date of birth, and contact details. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

  • You are responsible for maintaining the confidentiality of your 1xbe login credentials.
  • You must not share your account with any other person.
  • You must notify 1xbe immediately if you suspect unauthorised access to your account.
  • 1xbe will never ask for your password via email or live chat.

Account verification is required before withdrawals can be processed. 1xbe may request a copy of a government-issued ID, proof of address, and proof of payment method ownership as part of the KYC (Know Your Customer) process. Completing verification promptly ensures the fastest possible withdrawal experience on 1xbe.

04 Deposits and Payments

1xbe accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.

Deposits on 1xbe are credited to your account balance instantly in the vast majority of cases. In rare instances where a deposit is delayed, players should contact 1xbe support with the transaction reference number. 1xbe does not charge fees on deposits, though your mobile banking provider may apply their own transaction charges.

  • All deposits must be made from a payment account registered in your own name.
  • Third-party deposits are not permitted on 1xbe under any circumstances.
  • 1xbe reserves the right to return a deposit and close an account if the source of funds cannot be verified.
  • Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.

Deposit Tip: Always double-check the 1xbe account number and amount before confirming a bKash or Nagad transfer. Incorrect transfers to third-party numbers are outside 1xbe's control and cannot be recovered by our team.

05 Withdrawals

Withdrawals from 1xbe are processed to the same payment method used for the original deposit. This policy exists to prevent money laundering and protect all players on the platform. Withdrawals to a different bKash, Nagad, or Rocket number than the one used for deposit will not be approved without additional verification.

Before your first withdrawal, 1xbe requires completion of the KYC verification process. This typically involves submitting a copy of your national ID card and a screenshot or confirmation of your registered mobile banking number. Accounts that complete verification in advance experience significantly faster withdrawal processing.

  • Minimum withdrawal amount: displayed in the withdrawal section of your 1xbe account.
  • Withdrawal requests are reviewed and processed within 24 hours for verified accounts.
  • Pending withdrawal requests may be cancelled by the player before processing begins.
  • Bonus funds cannot be withdrawn directly — only real-money funds that have met applicable wagering requirements are eligible for withdrawal.
  • 1xbe reserves the right to request additional documentation for large withdrawals as part of standard compliance procedures.

Withdrawal processing times: Verified accounts on 1xbe typically receive withdrawals within a few hours. Unverified accounts may experience delays of up to 72 hours while documentation is reviewed. Complete your KYC early to avoid any wait when you want to withdraw your winnings.

06 Bonuses and Promotions

1xbe offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered, in addition to the general bonus rules set out here. In the event of any conflict, the specific bonus terms take precedence.

All bonuses on 1xbe are subject to wagering requirements. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each bonus is clearly stated before you opt in.

  • Bonuses are credited to your 1xbe bonus balance, separate from your real-money balance.
  • Real-money funds are used before bonus funds in all gameplay.
  • Bonuses have an expiry period — unused bonuses that expire are forfeited automatically.
  • 1xbe reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Players found to be abusing the bonus system — including through multiple accounts or coordinated play — will have bonuses removed and accounts reviewed.
  • Maximum bet limits may apply when playing with active bonus funds. Exceeding these limits may result in bonus cancellation.

Bonus Abuse: 1xbe monitors bonus usage patterns. Any attempt to exploit bonuses through coordinated play, arbitrage strategies, or multiple accounts will result in immediate account suspension and forfeiture of all associated funds.

07 Game Rules and Fair Play

All games available on 1xbe use certified Random Number Generator (RNG) technology. Game outcomes are genuinely random and cannot be predicted or manipulated by any party, including 1xbe staff. Published RTP (Return to Player) figures represent long-term statistical averages and do not guarantee individual session results.

Each game on 1xbe has its own specific rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing real-money bets. 1xbe is not responsible for losses resulting from a player's misunderstanding of game rules.

  • In the event of a technical error during a game round, the round may be declared void and stakes returned.
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded in 1xbe's server logs will stand.
  • Bets placed after a game round has concluded will be voided.
  • 1xbe reserves the right to suspend any game temporarily for maintenance or updates.

08 Prohibited Conduct

The following activities are strictly prohibited on 1xbe and will result in immediate account suspension, forfeiture of funds, and potential legal action:

  • Fraud: Any attempt to defraud 1xbe or other players, including through chargebacks, false payment claims, or identity fraud.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game on 1xbe.
  • Automated play: Using bots, scripts, or any automated software to place bets or interact with the 1xbe platform.
  • Exploiting errors: Deliberately exploiting software bugs, pricing errors, or technical glitches to gain an advantage.
  • Money laundering: Using 1xbe to process funds derived from illegal activity. 1xbe is required by law to report suspicious transactions to relevant authorities.
  • Underage play: Attempting to register or play on 1xbe while under the age of 18.
  • Account sharing: Allowing another person to access or use your 1xbe account.

Zero Tolerance: 1xbe operates a zero-tolerance policy toward fraud and cheating. Accounts confirmed to be engaged in any prohibited conduct will be closed permanently with no right of appeal, and all funds will be forfeited.

09 Account Suspension and Closure

1xbe reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account is being used in violation of these Terms. In cases of suspected fraud or money laundering, accounts may be suspended immediately pending investigation.

Players may also request voluntary account closure at any time by contacting 1xbe support. Before closing an account, any pending withdrawals will be processed and any real-money balance will be returned to the player's registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

  • Suspended accounts will be notified by email where possible.
  • Players who believe their account has been suspended in error may contact 1xbe support to appeal.
  • 1xbe will not be liable for any losses incurred as a result of account suspension where the suspension was caused by the player's own conduct.

10 Responsible Gaming

1xbe is committed to promoting responsible gaming among all players on the platform. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options.

If you feel that your gaming is becoming problematic, we strongly encourage you to use these tools or contact 1xbe support for assistance. Our Responsible Gaming page provides detailed information on all available tools and external support resources.

  • Deposit limits can be set daily, weekly, or monthly and take effect immediately.
  • Self-exclusion allows you to block access to your 1xbe account for a defined period or permanently.
  • Reality checks send periodic reminders of how long you have been playing in a session.

We're Here to Help: Responsible gaming is not just a legal requirement for 1xbe — it's something we genuinely care about. If you or someone you know needs support, please visit our Responsible Gaming page for resources and guidance.

11 Privacy and Data Protection

1xbe collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering on 1xbe, you consent to the collection and use of your personal data as described in the Privacy Policy.

1xbe will never sell your personal data to third parties for marketing purposes. Data is shared only where required by law, for payment processing, or for identity verification purposes with licensed third-party providers. Full details of how 1xbe handles your data are available in our Privacy Policy.

12 Limitation of Liability

To the maximum extent permitted by applicable law, 1xbe shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes, but is not limited to, loss of winnings due to technical errors, loss of data, or interruption of service.

1xbe's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. 1xbe does not exclude liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

  • 1xbe is not responsible for internet connectivity issues on the player's side that affect gameplay.
  • 1xbe is not liable for losses resulting from a player's failure to read and understand game rules.
  • Scheduled maintenance periods are announced in advance where possible; 1xbe is not liable for losses during unscheduled downtime.

13 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 1xbe holds its gaming licence. Any disputes arising from these Terms that cannot be resolved through 1xbe's internal complaints process will be referred to the relevant regulatory authority or an independent dispute resolution body as specified in our licence conditions.

1xbe encourages players to raise any concerns directly with our support team in the first instance. The majority of issues can be resolved quickly and informally through direct communication with the 1xbe team.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on 1xbe, please contact our support team. We're available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available within the 1xbe app and website
  • Response time: Within 1 hour during peak hours

Complaints Process: If you are unhappy with any aspect of your experience on 1xbe, please contact support in the first instance. If your complaint is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority. 1xbe is committed to resolving all complaints fairly and promptly.

Ready to Play?

You've Read the Rules — Now Join 1xbe

Now that you know exactly how 1xbe works, register your account and start playing. Deposits via bKash and Nagad are credited instantly, and registration takes under two minutes.

18+ only. Please gamble responsibly. Responsible Gaming