Gaming on 1xbe should always be fun — a form of entertainment, not a way to make money or escape problems. This page explains the tools 1xbe provides to help you stay in control, recognise warning signs early, and get support if you ever need it.
Important Reminder
Gambling is not a reliable source of income. Every game on 1xbe is based on chance, and the house always has a statistical edge over time. Only ever gamble with money you can genuinely afford to lose, and never chase losses. If gambling stops being fun, it's time to take a break.
Need Help Right Now?
Contact 1xbe support at [email protected] or use live chat inside the app. Our team can activate deposit limits, cooling-off periods, or self-exclusion immediately on your request — no questions asked.
Six core principles that guide how 1xbe approaches player wellbeing on the platform.
1xbe strictly enforces the 18+ age requirement. Every player must verify their age during the KYC process. Accounts found to belong to minors are closed immediately and all funds are returned to the original payment method.
1xbe lets you set daily, weekly, and monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off period before any change.
It's easy to lose track of time when you're playing. 1xbe's session time reminders send you a notification after a set period of play, so you always know how long you've been on the platform and can make a conscious decision to continue or stop.
If you feel like you need a short break from 1xbe, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in, deposit, or place bets on 1xbe.
For players who need a longer break, 1xbe offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion is activated immediately and cannot be reversed during the chosen period — no exceptions.
Every member of the 1xbe support team receives training in responsible gaming. If you reach out with a concern about your gambling, you'll be treated with respect and without judgment. We're here to help, not to judge.
All tools are available directly through your 1xbe account or by contacting support. No delays, no barriers.
Set a maximum amount you can deposit into your 1xbe account per day, week, or month. Limits apply instantly. Increases require a 24-hour waiting period to protect you from impulsive decisions.
Instant EffectSet a maximum session duration so 1xbe automatically logs you out after a set period of play. Choose from 30 minutes up to 8 hours per session.
Instant EffectTake a short break from 1xbe for 24 hours, 7 days, or 30 days. Your account is fully suspended during this period. Contact support to activate at any time.
24h – 30 DaysPermanently or temporarily block yourself from 1xbe for 6 months, 1 year, 3 years, or indefinitely. Cannot be reversed during the chosen period.
IrreversibleOpen the 1xbe app or website and sign in with your registered mobile number and password.
Navigate to your profile menu and select "Responsible Gaming" or "Player Controls" from the settings panel.
Select the limit or restriction you want to apply — deposit limit, session limit, cooling-off, or self-exclusion.
Confirm your choice. Most restrictions take effect immediately. You'll receive a confirmation via SMS or email.
If you can't access your account or need urgent help, contact 1xbe support at [email protected] and we'll activate any restriction for you right away.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of 1xbe's responsible gaming tools or speak to someone you trust.
Do you spend more money on 1xbe than you originally planned, even when you tell yourself you'll stop?
Do you find yourself chasing losses — depositing more to try to win back money you've already lost?
Has gambling on 1xbe or elsewhere started to affect your relationships, work, or daily responsibilities?
Do you feel anxious, irritable, or restless when you're not able to play?
Have you borrowed money or sold belongings to fund your gambling activity?
Do you hide your gambling activity from family members or close friends?
Remember: Answering yes to any of these questions is not something to be ashamed of. Problem gambling is a recognised condition and help is available. Reaching out to 1xbe support is a sign of strength, not weakness.
At 1xbe, responsible gaming is not just a legal checkbox — it's a genuine part of how we operate. We want every player in Bangladesh to enjoy the 1xbe platform safely, and that means being honest about the risks of gambling and giving you real tools to manage those risks. This guide covers everything you need to know about playing responsibly on 1xbe.
Responsible gaming means approaching gambling as a form of entertainment with a fixed budget, rather than as a way to earn money or solve financial problems. On 1xbe, every game — whether it's Dragon Fishing 2, Slots, or Racing — is powered by a certified random number generator. The outcomes are random, and no strategy can guarantee consistent winnings over time. Understanding this is the foundation of responsible gaming.
Responsible gaming on 1xbe also means knowing your limits before you start playing. Decide in advance how much time and money you're comfortable spending, and stick to those limits regardless of whether you're winning or losing. The moment you start chasing losses or extending your session beyond your planned limit, gambling stops being entertainment and starts becoming a problem.
Every game on 1xbe has a built-in house edge — a mathematical advantage that ensures the platform remains profitable over a large number of bets. This doesn't mean you can't win; plenty of 1xbe players win on any given session. But it does mean that over a long period of play, the statistical outcome favours the house. This is true of every licensed gambling platform in the world, not just 1xbe.
What this means practically is that gambling should never be treated as an investment or a reliable income source. If you find yourself thinking "I just need one big win to cover my expenses," that's a warning sign. 1xbe is designed for entertainment. Treat your gambling budget the same way you'd treat money spent on a cinema ticket or a meal out — money you're happy to spend for the experience, regardless of the outcome.
Before you deposit on 1xbe, decide on a budget that fits comfortably within your monthly finances. A good rule of thumb is to only gamble with discretionary income — money left over after all your essential expenses like rent, food, bills, and savings are covered. Never gamble with money you need for something else.
Once you've decided on a budget, use 1xbe's deposit limit tool to enforce it automatically. Setting a weekly or monthly deposit limit means you can't accidentally overspend, even in the heat of the moment. It's one of the most effective responsible gaming tools available on 1xbe, and we strongly encourage all players to use it.
Practical tip: Start with a smaller deposit limit than you think you need. You can always review it after a month of play. It's much easier to increase a limit gradually than to deal with the consequences of overspending.
Time passes quickly when you're engaged in a game on 1xbe. It's genuinely easy to sit down for what you think will be a 20-minute session and look up two hours later. This is by design — games are built to be engaging. That's not a criticism; it's just the nature of entertainment products.
The solution is to use 1xbe's session time reminder feature. Set a reminder for 30, 60, or 90 minutes, and when the notification appears, take it seriously. Stand up, take a break, and make a conscious decision about whether to continue. This small habit makes a significant difference in keeping your gambling behaviour healthy over time.
For most people, gambling on 1xbe is a harmless and enjoyable pastime. But for some players, gambling can become a way of coping with stress, anxiety, loneliness, or other difficult emotions. If you notice that you're turning to 1xbe when you're feeling low, or that gambling is the main thing that makes you feel good, these are signs worth paying attention to.
Problem gambling is a recognised condition that can affect anyone, regardless of income, education, or background. It's not a character flaw or a sign of weakness. If you think gambling might be affecting your mental health or your relationships, please reach out — to 1xbe support, to a trusted friend or family member, or to a professional counsellor. Taking that step is the most responsible thing you can do.
If you share a device with family members, including children or teenagers, it's important to keep your 1xbe account secure. Never save your login credentials on a shared device, and always log out after each session. 1xbe's 18+ policy is strict, but parental responsibility plays an important role too.
If you're concerned that someone in your household has access to your 1xbe account without your knowledge, contact support immediately. We can help you secure your account and review recent activity.
Self-exclusion on 1xbe is a serious commitment. When you self-exclude, your account is immediately suspended for the period you choose. You will not be able to log in, deposit, or place bets during this time. Any pending withdrawals will be processed normally. If you attempt to create a new account during a self-exclusion period, it will be closed as soon as it is identified.
Self-exclusion is not a punishment — it's a tool. Many players use it proactively, as a way of taking a planned break rather than waiting until things become serious. If you're considering self-exclusion, don't wait. Contact 1xbe support at [email protected] and we'll activate it for you straight away.
After self-exclusion ends: When your self-exclusion period expires, your account will not automatically reactivate. You'll need to contact 1xbe support to request reactivation, which gives you one final opportunity to reconsider before returning to the platform.
1xbe is committed to maintaining a safe and fair gaming environment for all players in Bangladesh. We monitor gameplay patterns for signs of problem gambling behaviour, and our support team is trained to respond sensitively when players reach out with concerns. We will never pressure you to continue playing, increase your limits, or ignore a request for help.
Responsible gaming is a shared responsibility between 1xbe and our players. We provide the tools and the support — but ultimately, staying in control starts with you. Play for fun, set your limits, and reach out if you ever need help. That's what responsible gaming on 1xbe looks like.
Warning Signs Summary
Our responsible gaming team is available 24/7. Reach us via live chat in the app or by email. We can activate any player control tool immediately on your request.
Golden Rules of Responsible Gaming
Useful Pages
1xbe is built for entertainment. Register today, set your deposit limits from day one, and enjoy Bangladesh's best online gaming experience — responsibly.
18+ only. Gambling can be addictive. Please play responsibly.